Question 1

How do I get started?

Accepted Answer

To book in your resume follow these steps:  1. Click the “ORDER NOW” button on the package you wish to proceed with  2. Add the product to your cart, or split the cost over 2 months 3. Complete your checkout 4. Follow the link on your order confirmation page to upload your career history details

Question 2

What happens when I've placed my order?

Accepted Answer

On completion of your checkout you'll be redirected to our writers portal where you can upload your existing resume or complete our quick career questionnaire. Once this step is complete, your project will be activated, and we'll assign you a writer the same day.

Question 3

Who will be working on my resume? How do we communicate?

Accepted Answer

We've cherry-picked the industry's top talent since 2011, recruiting an elite team of senior HR managers, veteran specialist recruiters and Australia's leading career coaches with over 400 years of combined industry experience. Our in-house recruitment and training program ensures our entire team possess an unmatched expertise in over 65 industries and are more than qualified to craft you a world-class resume, regardless of your industry and profession.  The first stage of our process is to conduct a strategy consultation call with you. This can be completed over the phone or via Zoom and typically lasts around an hour. Throughout the entire process you can communicate via phone, Zoom or online chat within your account. All of our resume writers are Australian based and work Monday - Friday.

Question 4

How quickly will I get my new documents?

Accepted Answer

On assignment of your project, your resume writer will schedule your initial consultation call. Once this strategy consultation has been completed and your resume writer has all the information they need, you can expect your first drafts within 3 business days. Express 1 and 2 business day options are also available. Revisions take a further business day. Each client's requirements are different but our average project completion time is around 5 business days, allowing time for revisions.

Question 5

Can I request revisions? How long will they take?

Accepted Answer

Yes! Unlike budget services we don't limit your revisions. We strive to create the perfect resume for every client, and we don't stop working until that's exactly what you have.   Your resume writer will deliver requested revisions by 5pm, the following business day, providing they have had the opportunity to clarify any extra information they require with you.

Question 6

Do CV People® give any guarantees?

Accepted Answer

We guarantee that you will be invited to more interviews within 60 days of delivery of your final resume. If you don't, your resume writer will rewrite your career documents again and complete any necessary changes free of charge. We are always here for you; our customer service is what sets us apart from everyone else.

Question 7

What's the difference between CV People's premium service and a budget resume service?

Accepted Answer

When engaging a professional resume service there's typically two types of company you'll come across.   "Budget resume mills" outsourcing to freelance writers, typically charging $100 - $300, and churning out hundreds of resumes per week.  "Premium bespoke services" such as ourselves, employing the industry's top talent, typically charging $400 - $800 and working with only a handful of clients at any one time.  If you are looking for a fast, budget service, a resume mill may be an option for you. However, the likelihood is you're probably best saving your money and doing it yourself. These operators typically outsource to non-native English speaking countries where labour is cheap and quality is poor. They don't include consultation calls, and limit revisions, producing templated, rushed resumes that aren't an accurate reflection of their clients skills, experience and achievements.  With competition for jobs at an all time high, a bespoke, professionally written, ATS optimised resume is the only way to guarantee more interviews. This is the level of service you can expect when engaging CV People®.

Question 8

Do I require a resume or an academic CV?

Accepted Answer

Our professional resume writing service fits the vast majority of clients.  An academic CV usually spans 5 pages or more. They are generally used by academics, including doctors, lawyers, engineers, lecturers, etc. Sections would usually include publications, awards, research and teaching in addition to those found on a resume.

As a rule of thumb, if you don't work in these professions and don't currently have these sections on your resume/CV, you don't require an academic CV and working with our professional resume writing team would be more beneficial than working with our academic team.

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Email: ausupport@careersexpert.com
Open: 9am - 5pm Monday - Friday

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BACK2WORK PROMOTION: SAVE 50% ON OUR RESUME, COVER LETTER & LINKEDIN PACKAGE

Professional Resume Writing Services Melbourne

Let's Chat

CONTACT US

Call Free: 1800 965 171 Email: ausupport@careersexpert.com Open: 9am - 5pm Monday - Friday

OUR ADDRESS

BOOK A CALL BACK