Frequently Asked Questions

Select your career level from the packages & pricing page. Click the packages & pricing button and select the service you require. Complete the order process and activate your project. We'll assign the most experienced resume writer for your unique career history who will message you directly to schedule your initial consultation call. Alternatively, call our onboarding team free on 02 8359 8493 to place your order (Office hours: 9am - 5pm, Mon - Fri).

On completion of your checkout, you'll be redirected to your account section of our site to provide some information on your career history and your target positions moving forward, this only takes around 5 mins and allows us to assign the most experienced resume writer for your profession. Once complete, our management team will review this information and assign your resume writer, who will contact you to arrange a consultation call at a time that suits you. This is all done within 1 business day.

This is extremely likely! Since 2011 we've grown our team to 65 specialist resume writers who work across 72 different industries. We've written in excess of 60,000 resumes for over 920 different professions. Our expertise includes, but is not limited to: • Accounting & Finance • Administration & Office Support • Arts & Entertainment • Building & Construction • Call Centre & Customer Service • Community Services • Design & Architecture • Education & Training • Engineering • FMCG • Government & Defence • Graduate Programs • Hospitality & Tourism • HR & Recruitment • Insurance & Superannuation • IT & Telecommunications • Legal • Manufacturing, Transport & Logistics • Media & Communications • Medical & Healthcare • Mining • Not-for-Profit / NGOs • Project Management • Real Estate & Property • Sales & Marketing • Self-employment • Sport & Recreation • Trades & Other Services

Our standard turnaround is 3 business days from completion of your strategy consultation call. This is typically scheduled for the next business day following placement of your order. Express 1 & 2 business day turnarounds are also available.

We've cherry-picked the industry's top talent since 2011, recruiting an elite team of senior HR managers, veteran specialist recruiters and Australia's leading career coaches with over 400 years of combined industry experience. Our in-house recruitment and training program ensures our entire team possess an unmatched expertise in over 65 industries and are more than qualified to craft you a world-class resume, regardless of your industry and profession. The first stage of our process is to conduct a strategy consultation call with you. This can be completed over the phone or via Zoom and typically lasts around an hour. Throughout the entire process you can communicate via phone, Zoom or online chat within your account. All of our resume writers are Australian based and work Monday - Friday.

Absolutely not. AI generated resumes are causing huge problems in the market for both employers and candidates. Recruiters want original content that is personal to you - not what ChatGPT thinks you can do. Applicant tracking systems (ATS) now have AI detectors built in. If you're using AI to write or tweak your resume, it's almost guaranteed that you will be rejected by the applicant tracking system and burn valuable opportunities. We never use AI, and neither should you.

Yes! Unlike budget services we don't limit your revisions. We strive to create the perfect resume for every client, and we don't stop working until that's exactly what you have. Your resume writer will deliver requested revisions by 5pm, the following business day, providing they have had the opportunity to clarify any extra information they require with you.

When engaging a professional resume service there's typically two types of company you'll come across: Budget Resume Mills Price Point: A$100 - A$500 CV Writers: Usually overseas freelance copywriters Volume: Hundreds of generic resumes per week Project Time: 1 - 2 hours Process: Re-write or edit the existing resume. Work from templates. No direct communication with writer or via email. Usually 1 round of revisions Bespoke, Premier Resume Writers - (CV People) Price Point: A$800 - A$1,200 CV Writers: Directly employed master resume writers & application experts. 100% Aussie based. Minimum 10 years experience Volume: Work with a maximum of 4 clients per week Project Time: 10 - 12 hours Process: Study of target positions. Critique of existing resume and report compiled. In-depth Strategy consultation call. Resume written & design from scratch using only relevant skills, experience and achievements. Resume designed & formatted around the written content. Follow up consultations. Unlimited revisions If you are looking for a fast, budget service, a resume mill may be an option for you. However, the likelihood is you're probably best saving your money and writing it yourself using the free advice contained in our blog. (https://www.cvpeople.co.nz/blog)These operators typically outsource to non-native English speaking countries where labour is cheap and quality is poor. They don't include consultation calls, and limit revisions, producing templated, rushed resumes, often littered with mistakes and not an accurate reflection of their clients skills, experience and achievements. With competition for jobs at an all time high, a bespoke, professionally written, ATS optimised resume is the only way to guarantee more interviews. This is the level of service you can expect when engaging CV People®.

An applicant tracking system is a piece of software that 98% of job boards and individual companies now use to filter out unsuitable applications, saving the recruiter time reviewing unsuitable applications. The ATS is setup by the recruiter when they post their job advert on a job board (Seek, Indeed, etc.) or their own website. The recruiter submits the key requirements for the job, such as specific skills, education, experience, qualifications, etc. The ATS then uses resume parsing software to 'read' your resume and makes a decision as to whether you qualify to have your resume shown to the recruiter - or not. A frightening statistic is that 3/4 resumes are never actually seen by the recruiter and are automatically rejected by ATS software. The average ATS score against targeted positions is an astonishing low 34%, with only 1/17 resumes scoring above 90% for the candidates targeted positions (usually written by a professional resume writing service). If you're making applications that you are qualified for and receiving templated rejection emails or no feedback at all, your resume is likely being rejected by the ATS and not the hiring manager or recruiter. We guarantee to get your resume past the ATS for targeted positions.

Interview Guarantee While we can't guarantee an interview for a particular position (there's simply too many variables), we do guarantee that your interview to application ratio will improve significantly within 60 days of using your new resume. In the unlikely event that it doesn't improve, your resume writer will rewrite your career documents again and complete any necessary changes free of charge. Money Back Guarantee Changed your mind after engaging our service? Landed the job of your dreams before we start work on your documents? Offered a pay rise after handing in your notice? No problem! We offer a full, no-quibble 100% money-back guarantee. 100% Satisfaction Guarantee As part of our 100% satisfaction guarantee, we offer unlimited document revisions. This powerful guarantee allows you to engage our service with full confidence that you'll leave the process with nothing less than the perfect resume.

Your data is 100% secure. All communication with your assigned consultant is through our secure server. Once we've completed your project, all documents and communication are automatically deleted after 28 days. We never share or sell your data to any third party.