Answers to the questions we hear most. Can't find what you're looking for? Call us free on 1800 318 407 (9am - 5pm AEST, Monday to Friday) or email support@cvpeople.com.au.
The easiest first step is a free resume review: upload your resume and a specialist in your industry will send you a written assessment the same business day. If you'd rather talk it through, book a free 30-minute consultation call. When you're ready to go ahead, book your service online or call our onboarding team free on 1800 318 407 (9am - 5pm AEST, Monday to Friday).
Yes. Since 2011 we've grown to 65 specialist resume writers across 72 industries, and we've written more than 60,000 resumes for over 920 professions - from accounting, administration and construction to healthcare, government, IT, mining, retail, sales and the trades. We match you with a specialist in your sector.
We have specialist teams for each career level: early career and graduates (less than two years' experience), established professionals, management (team leaders, supervisors and department managers) and academic CVs. If you're unsure, call us on 1800 318 407 or book a free consultation and we'll recommend the right team. Senior leader? Careers Expert Group (careersexpert.com.au) specialises in executive resumes, branding and transitions.
Our resume writing service suits the vast majority of clients. An academic CV usually runs to five pages or more and is used by academics, doctors, lawyers, engineers and lecturers, with sections for publications, awards, research and teaching. If you don't work in these fields and don't have these sections now, a resume is the better choice.
Yes. Call our onboarding team free on 1800 318 407 between 9am and 5pm AEST, Monday to Friday.
Yes. Our site uses SSL, so your connection and everything you upload is secure. Payments are processed by Stripe, which means we never see your card details. You can also split the cost into four interest-free fortnightly payments with PayPal or Klarna, subject to their eligibility criteria.
You'll be taken to your account on our platform to share some information about your career history and target roles. It takes around five minutes and lets us assign the most experienced writer for your profession. Our management team then assigns your writer, who contacts you to arrange a consultation call at a time that suits you - all within one business day.
Your resume is written by an Australian-based specialist in your field. Our team includes former HR managers, specialist recruiters and career coaches. The process starts with a strategy consultation by phone or Zoom, usually around an hour. After that you can talk to your writer by phone, Zoom or the chat in your account. Our writers work Monday to Friday.
Your first draft is delivered within 3 business days of your consultation call, which is usually scheduled for the next business day after you book. Express 1 and 2 business day turnarounds are also available - tell us your timeline when you book.
Yes, and there's no limit. We keep working until you're completely happy. Your writer delivers revisions by 5pm the following business day, once they've clarified any extra information they need from you.
An ATS is software that job boards and employers use to filter applications. The recruiter enters the key requirements for the role, and the ATS reads your resume to decide whether it reaches a human. If you're applying for roles you're qualified for and getting template rejections or no reply at all, the ATS is the likely reason. Every resume we write is ATS-optimised for your target roles.
98% of clients secure more interviews within 60 days - if you don't, we rewrite and retarget your documents completely free of charge. It means you can work with us risk free.
Completely. Everything you share with us - your situation, your documents and your plans - stays strictly confidential.
Upload your resume and a specialist in your industry will send you a detailed written review and ATS check the same business day. No obligation.
Phone: 1800 318 407
Email: support@cvpeople.com.au
Monday to Friday, 9am - 5pm AEST